Ross & Roberts - part of the

Suggest Responsible Engagement and Action

Following a period of prolonged economic austerity, public services budgets remain under pressure. We work with over 200 local authorities across the UK including London boroughs, metropolitan, unitary authorities, and rural district councils.

We work positively to engage people and support them in settling their debts to secure their income. Our enforcement teams are highly trained in negotiation skills and customer communications thanks to our dedicated training academy and coaching programme.

We offer a full range of payment options, including  a free or local rate telephone number to maximise access to support and assistance.

Understanding the importance of transparency in local government, we provide real-time online access that enables you to keep track of our activities, and performance. If our IT systems are not immediately compatible, we will develop a solution that connects us at no extra cost.

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Council Tax

We deliver an effective but ethical and sensitive approach to balance collection with care.
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National Non-Domestic & BIDs

We use extensive experience to encourage compliance and secure unpaid funds.
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Arrest Warrants

Dedicated Agents with specialist training maintain the highest standards to protect people and clients’ reputations.
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Void Inspections

Empty property inspection services ensure efficient billing and property management.
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We understand the difficult balance our clients must strike between commercial delivery and social empathy. Our years of industry experience combined with our focus on people and technical modernisation means that we get results and we do the right thing for our clients and their communities.

Martyn Shapter, Managing Director

Following our recent sale and new ownership, Equita, Ross & Roberts and Stirling Park are now collectively the Omexus Group. There will be no changes to operations and it’s business as usual – with the benefit of a new group name to mark a new era.
We continue to trade as Equita Ltd, Ross & Roberts Ltd and Stirling Park LLP